This policy statement applies to the URL and sets out the policies of COSMO Real Estate Limited (“COSMO”) relating to personal information provided to COSMO, or collected by COSMO, through the

Throughout this Privacy Policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. COSMO does not consider personal information to include information that has been made anonymous or aggregated so that it cannot be used, whether in combination with other information or otherwise, to identify a specific user.

By using the and its services and/or registering as an user (registering as either a “landlord” or “investor” or “agent”), you expressly consent to COSMO’s collection, use, disclosure and retention of your personal information as described in this Privacy Policy.

1.1.  Collecting Information about You

Registration – when you register as a user or member, you will provide information such as your email address, first name, surname, phone number and address.

General Enquiries– if you make an enquiry through you will be required to provide us with your contact details which include but are not limited to your name, a valid phone number and email.

If you choose not to provide certain personal information, we may not be able to approve your membership and/or provide you with the services you require.

In addition to the personal information which you voluntarily provide COSMO while using, COSMO maintains server logs regarding visits made to Most internet sites maintain such server logs, and we analyse such logs in an effort to constantly improve the value of materials on the COSMO Site. The server logs DO NOT contain personally identifiable information and COSMO DOES NOT make any attempt to link the traffic information on with the individuals who actually visit

1.2.  Cookies

When you access use our services, we may place small data files on your computer or other device. These data files may be cookies, pixel tags, flash cookies, or other local storage provided by your browser or associated applications (“Cookies”). Most Cookies are session cookies and are automatically deleted from your hard drive at the end of a session.

These data files assist us:

  • identify you as a member and maintain your signed –in status;
  • customise services and content;
  • maintain your account security;
  • reduce risk and prevent fraud; and
  • provide safety and security across

You may decline our Cookies if your browser permits, however doing so may interfere with your use of as certain features are only available through the use of Cookies.

You may encounter Cookies from third party service providers that are on in order to help us with various services and features of You also may encounter Cookies from third parties that we have not authorised and have no control of when you access and view a third-party web page.

1.3.  Change to Privacy Policy

We may change this Privacy Policy at any time and from time to time.  Any amendments or modifications to Online Privacy Policy will become effective immediately upon posting.  Your continued use of any of our Online Services following the posting of a revised version of this Online Privacy Policy will constitute your acceptance of the revised Policy.  If you do not agree with the revised Online Privacy Policy, do not use any of our Online Services.

1.4.  Use and Disclosure of Personal Information

COSMO may disclose any personal information without your consent in the following circumstances;

  • such information must be provided in order to answer any of your queries submitted to or otherwise to provide you with a service which you have requested from us. In this instance, we may need to provide your personal information to one of our strategic partners. When doing so we will use reasonable commercial endeavours to ensure that your personal information is not misused by the recipient.
  • such information is required by law to be disclosed;
  • we believe, in our sole discretion we must disclose such information in order to prevent a violation of the law; and
  • such information is required to be provided in the course of a corporate transaction (divestiture, merger, consolidation, assets sale etc).
  • our personal information may also be used to:
  • verify your identity;
  • administer and manage the services we provide you, including charging, billings and collecting debts;
  • inform you of ways the services we provide you could be improved;
  • research and develop our services and facilitate market research; and
  • keep you informed of our products, services and special offers

Information about the kinds of properties that you are interested in and reserve through may also be combined with other information to generate statistics about the types of properties that people are searching for or interested in and that information in the aggregate may be provided to other parties. However, your personal information will not be shared with any other parties unless COSMO has obtained your express permission.

When you register as a member on your name and details will be provided to users of and made available to other members or users of so that members and users can contact you. If you do not wish your contact information or other details to be made available to other members and users of it is your responsibility to delete that information from your profile page and any other location on

By providing your email address to COSMO, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other services provided by us. We will not give your email address to another party to promote their products or services directly to you.

If you do not wish to receive any COSMO marketing information you may at any time edit your notification preferences within your profile panel. Even if you deselect all communications from us you understand and accept that from time to time

We may still contact you if:

  • you are in breach of COSMO terms and conditions;
  • we have reason to believe it is necessary to maintain security; or
  • there is likely to be a change to your account that you should be aware of.

1.5.  Changing or Deleting Your Personal Information

If you wish to correct, modify or delete any personal information you have submitted to you may do so by changing or deleting the personal information from your profile page. COSMO takes no responsibility for the removal/deletion of any of your personal information available on

1.6.  Changes to the Privacy Policy

COSMO reserves the right to modify or amend this Privacy Policy at any time and for any reason without notice.


COSMO has implemented technology and security features to safeguard the privacy of personal information from unauthorised access or improper use and we will continue to enhance our security procedures as new technology becomes available.

All information that you submit to us on or through is transmitted directly to our internal database server and stored. Account access only via passwords generated by users. The database storing information is only accessible by specifically authorised staff of COSMO and is security protected. No hard copies of information collected as set out above are created or stored by COSMO.

COSMO takes the security of your personal information very seriously. However, due to the open nature of the Internet we do not guarantee that communications made by you, or information stored on our database, will be free from unauthorized access by third parties such as hackers and your use of demonstrates your assumption of this risk.

If you have any further questions regarding this Privacy Policy, please contact us at

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